Privacy Policy

Vidaflow ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vidaflow.co.uk (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (such as credit card details)

1.2 Technical Data:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Other technology on the devices you use to access the Site

1.3 Usage Data:

• Information about how you use our Site, products, and services.

1.4 Marketing and Communications Data:

• Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Maintain Our Service:

• To process and deliver your orders
• To manage payments, fees, and charges
• To provide customer support

2.2 To Improve Our Site:

• To administer our Site, including troubleshooting, data analysis, testing, and research
• To monitor and analyze usage and activities on our Site

2.3 To Communicate with You:

• To send you updates, promotional materials, and other information that may be of interest to you
• To notify you about changes to our service or terms

2.4 For Security and Fraud Prevention:

• To protect our business and your account from fraud and other illegal activities

3. Disclosure of Your Information

We may share your personal information in the following situations:

3.1 With Service Providers:

• We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.

3.2 For Legal Reasons:

• We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Despite these measures, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe